[3] Richard Epstein，The Case of the Killer Robot，John Wiley and Sons，1996.
[4] Richard P. Feynman，What Do You Care What Other People Think？W. W. Norton &；Co.1988. Includes Feynman's report on the investigation of the explosion of the Challenger space shuttle，with many insights about how to，and how not to， investigate a system failure.
[5] Jonathan Jacky，"Safety-Critical Computing：Hazards，Practices，Standards，and Regulation，"in Charles Dunlop and Rob Kling，eds，Computerization and Controversy，Academic Press，1991.
[6] Nancy G. Leveson，Safeware：System Safety and the Computer Age，Addison Wesley，1995.
[7] Nancy G. Leveson and Clark S. Turner，"An Investigation of the Therac-25 Accidents，"IEEE Computer，July 1993，26(7)，pp. 18– 41.
[8] Jakob Nielsen，Designing Web Usability：The Practice of Simplicity，New Riders Publishing，2000.
[9] Donald Norman，The Invisible Computer：Why Good Products Can Fail，the Personal Computer Is So Complex，and Information Appliances Are the Solution，MIT Press，1998.
[10] Donald Norman，The Psychology of Everyday Things，Basic Books，1988. A study of good and bad user interfaces on many everyday devices and appliances.
[11] Ivars Peterson，Fatal Defect：Chasing Killer Computer Bugs，Times Books (Random House)，1995.
[12] Henry Petrovski，To Engineer Is Human：The Role of Failure in Successful Design，St. Martin's Press，1985. This book is more about engineering in general，not computer systems design，but the principles and lessons carry over.